Returns & Exchanges
At PlusbyDesign.com, we want you to love every piece you purchase, which is why we offer a 30-day return window for unworn and unwashed items with original tags attached. Our goal is to ensure you feel confident and comfortable in our curated collection of plus-size fashion.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original shipping mailer or a sturdy box, ensuring all original tags and the packing slip are included.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it to the outside of your package over any old labels.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing